{"id":4360,"date":"2026-10-16T10:31:24","date_gmt":"2026-10-16T10:31:24","guid":{"rendered":"https:\/\/vega.co.ke\/blog\/?p=4360"},"modified":"2026-10-16T10:31:24","modified_gmt":"2026-10-16T10:31:24","slug":"supplier-management-software-in-kenya","status":"publish","type":"post","link":"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/","title":{"rendered":"Supplier Management Software in Kenya: Every Delivery Verified"},"content":{"rendered":"<p><a href=\"https:\/\/vega.co.ke\/blog\/retail-management-system-in-kenya\/chatgpt-image-sep-30-2026-11_37_15-am\/\" rel=\"attachment wp-att-3898\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3898\" src=\"https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-30-2026-11_37_15-AM.png\" alt=\"Supplier Management Software in Kenya\" width=\"1254\" height=\"1254\" srcset=\"https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-30-2026-11_37_15-AM.png 1254w, https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-30-2026-11_37_15-AM-300x300.png 300w, https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-30-2026-11_37_15-AM-1127x1127.png 1127w, https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-30-2026-11_37_15-AM-768x768.png 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/a><\/p>\n<p><a class=\"external-link\" href=\"https:\/\/vega.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=vega.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>Supplier management software in Kenya<\/a>\u00a0records who supplies what, at which price, on what terms, and whether the delivery matched the order, so a shop stops losing money at the back door.<\/p>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:5:full\" data-markdown-hash=\"q8cyt2\">\n<p>Most retail losses happen where goods enter, not where they leave.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:6:full\" data-markdown-hash=\"1j16x3b\">\n<p>A\u00a0<a class=\"external-link\" href=\"https:\/\/zama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0platform gives every supplier a record and every delivery a check, so ordering becomes a controlled process rather than a phone habit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:7:full\" data-markdown-hash=\"1gu7hb0\">\n<p>For a shop dealing with dozens of distributors,\u00a0<a class=\"external-link\" href=\"https:\/\/dexa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dexa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0is what keeps prices, terms, and quantities from drifting between visits.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:8:full\" data-markdown-hash=\"uox8cv\">\n<p>Smaller shops benefit just as much, because\u00a0<a class=\"external-link\" href=\"https:\/\/pawa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pawa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0makes it easy to catch a short delivery before the supplier&#8217;s van leaves the yard.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:9:full\" data-markdown-hash=\"dubdkx\">\n<p>This article explains how supply actually works for Kenyan shops, where the money leaks, and how to choose a system that fits. It treats\u00a0<a class=\"external-link\" href=\"https:\/\/pms.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pms.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0as a working tool for a shop owner.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:10:full\" data-markdown-hash=\"bww663\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#What_Supplier_Management_Software_in_Kenya_Handles\" >What Supplier Management Software in Kenya Handles<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#What_Poor_Supplier_Management_Costs_a_Shop\" >What Poor Supplier Management Costs a Shop<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Suppliers_Orders_and_Delivery_Records\" >Suppliers, Orders and Delivery Records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Seasons_and_the_Supply_Calendar\" >Seasons and the Supply Calendar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Ordering_Receiving_and_Checks\" >Ordering, Receiving and Checks<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Talking_to_Suppliers\" >Talking to Suppliers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Short_Deliveries_Disputes_and_Exceptions\" >Short Deliveries, Disputes and Exceptions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Records_Credit_and_Audit\" >Records, Credit and Audit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Linking_Suppliers_to_Stock_and_Accounts\" >Linking Suppliers to Stock and Accounts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Live_Views_of_Supply_and_Balances\" >Live Views of Supply and Balances<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Multiple_Branches_and_Group_Buying\" >Multiple Branches and Group Buying<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Reports_That_Show_Supplier_Performance\" >Reports That Show Supplier Performance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Choosing_a_Supplier_Platform\" >Choosing a Supplier Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Rolling_Out_Supplier_Management\" >Rolling Out Supplier Management<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#The_Kenyan_Supply_Chain\" >The Kenyan Supply Chain<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Distributors_Wholesalers_and_Agents\" >Distributors, Wholesalers and Agents<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Price_Negotiation_and_Terms\" >Price Negotiation and Terms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Credit_and_Cash_Purchases\" >Credit and Cash Purchases<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Rejecting_and_Returning_Goods\" >Rejecting and Returning Goods<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Small_Shops_and_Single_Suppliers\" >Small Shops and Single Suppliers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Buying_Groups_and_Cooperatives\" >Buying Groups and Cooperatives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Imported_Goods_and_Lead_Times\" >Imported Goods and Lead Times<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Seasonal_Stocking\" >Seasonal Stocking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Measuring_Supplier_Performance_Over_a_Year\" >Measuring Supplier Performance Over a Year<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Training_Staff_on_Receiving\" >Training Staff on Receiving<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Where_Supplier_Management_Is_Heading\" >Where Supplier Management Is Heading<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Supplier_Visits_and_Sales_Representatives\" >Supplier Visits and Sales Representatives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Digital_Ordering_and_Delivery_Apps\" >Digital Ordering and Delivery Apps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Managing_Supplier_Relationships_Long_Term\" >Managing Supplier Relationships Long Term<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Buying_Local_Versus_Imported\" >Buying Local Versus Imported<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Cash_Flow_and_Supplier_Terms\" >Cash Flow and Supplier Terms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Dealing_With_Stock_Returns_to_Suppliers\" >Dealing With Stock Returns to Suppliers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Working_With_Suppliers_During_Shortages\" >Working With Suppliers During Shortages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Building_a_Preferred_Supplier_List\" >Building a Preferred Supplier List<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Preparing_for_a_Supplier_Audit\" >Preparing for a Supplier Audit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/vega.co.ke\/blog\/supplier-management-software-in-kenya\/#Reviewing_Supply_Management_Annually\" >Reviewing Supply Management Annually<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Supplier_Management_Software_in_Kenya_Handles\"><\/span>What Supplier Management Software in Kenya Handles<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:11:full\" data-markdown-hash=\"826jgn\">\n<p>Supplier management is a chain of ordering, receiving, verifying, and paying, and every link can fail.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:12:full\" data-markdown-hash=\"vixmm5\">\n<p>The chain begins with the supplier record, which holds the contact, the terms, and the agreed prices. Reliable\u00a0<a class=\"external-link\" href=\"https:\/\/estateadmin.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=estateadmin.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps that record accurate, so nobody buys at a stale price.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:13:full\" data-markdown-hash=\"aqree0\">\n<p>Ordering comes next, turning a need into a documented request. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/churchesadmin.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=churchesadmin.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0issues a purchase order, so both sides know what was agreed.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:14:full\" data-markdown-hash=\"113va8b\">\n<p>Receiving follows, and it is where the goods are checked against the order. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/vega.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=vega.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0compares what arrived with what was requested.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:15:full\" data-markdown-hash=\"1o3e6mc\">\n<p>Payment closes the chain, since the supplier&#8217;s invoice must match what was delivered. Sensible\u00a0<a class=\"external-link\" href=\"https:\/\/dereva.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dereva.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0settles from the delivery record rather than from memory.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:16:full\" data-markdown-hash=\"k5zbbt\">\n<p>Read the chain together and the principle is clear: a delivery nobody checks is a delivery nobody can dispute.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:17:full\" data-markdown-hash=\"8oas19\">\n<h2><span class=\"ez-toc-section\" id=\"What_Poor_Supplier_Management_Costs_a_Shop\"><\/span>What Poor Supplier Management Costs a Shop<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:18:full\" data-markdown-hash=\"1kh02pd\">\n<p>Supplier losses are quiet, and they accumulate over every order placed.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:19:full\" data-markdown-hash=\"1yfdli6\">\n<p>The first cost is the short delivery, where one carton of ten never arrives and nobody notices. A shop on\u00a0<a class=\"external-link\" href=\"https:\/\/jaat.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=jaat.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0can see the difference at receiving, so the claim is made on the spot.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:20:full\" data-markdown-hash=\"14du03d\">\n<p>The second is the stale price, where a supplier raises a rate and the shop keeps buying at the old one without realising it changed. Teams using\u00a0<a class=\"external-link\" href=\"https:\/\/wito.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=wito.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keep current prices on record.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:21:full\" data-markdown-hash=\"1wz8t9s\">\n<p>The third is the duplicate payment, where an invoice is settled twice because the first payment was not recorded. Where\u00a0<a class=\"external-link\" href=\"https:\/\/awasam.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=awasam.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0tracks every invoice, that mistake is nearly impossible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:22:full\" data-markdown-hash=\"g3pyfk\">\n<p>Add the credit lost by paying too early or too late, and proper\u00a0<a class=\"external-link\" href=\"https:\/\/saseni.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=saseni.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0tends to justify itself within a few months.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:23:full\" data-markdown-hash=\"ofsmzv\">\n<p>None of these costs appear on a single invoice, which is why they persist for so long.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:24:full\" data-markdown-hash=\"1neegzw\">\n<h2><span class=\"ez-toc-section\" id=\"Suppliers_Orders_and_Delivery_Records\"><\/span>Suppliers, Orders and Delivery Records<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:25:full\" data-markdown-hash=\"ku7a2g\">\n<p>Every supplier dispute traces back to a record that was thin or missing.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:26:full\" data-markdown-hash=\"9l214d\">\n<p>A supplier should have a complete profile, including contacts, terms, and lead times. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/prim.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=prim.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0stores all of it, so reordering is quick.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:27:full\" data-markdown-hash=\"ppx37q\">\n<p>Agreed prices should be dated, because a price without a date is a price of unknown age. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/rentaldesk.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=rentaldesk.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0records when each rate applied.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:28:full\" data-markdown-hash=\"1oj0l2p\">\n<p>Purchase orders should be numbered, since a verbal order cannot be checked. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/fama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=fama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0issues a reference for every request.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:29:full\" data-markdown-hash=\"f6qobm\">\n<p>Deliveries should be linked to the order, so the comparison is automatic. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/spacekits.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=spacekits.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0matches the two at receiving.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:30:full\" data-markdown-hash=\"16rpl1s\">\n<p>History should be retained, because a supplier&#8217;s reliability shows over many deliveries. Thorough\u00a0<a class=\"external-link\" href=\"https:\/\/zamacore.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zamacore.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps that history.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:31:full\" data-markdown-hash=\"gtlx76\">\n<p>A good record is boring, and boring records are exactly what a supply dispute needs.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:32:full\" data-markdown-hash=\"kzq9ro\">\n<h2><span class=\"ez-toc-section\" id=\"Seasons_and_the_Supply_Calendar\"><\/span>Seasons and the Supply Calendar<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:33:full\" data-markdown-hash=\"191eqo0\">\n<p>Kenyan retail demand swings with the calendar, and supply has to move ahead of it.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:34:full\" data-markdown-hash=\"1tunlxz\">\n<p>The festive season requires stock to be ordered weeks in advance, when distributor vans are busy. Managers on\u00a0<a class=\"external-link\" href=\"https:\/\/mystayorbit.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=mystayorbit.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0plan those orders early rather than chasing supply in December.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:35:full\" data-markdown-hash=\"19ledp9\">\n<p>The school opening season concentrates demand for stationery, uniforms, and books. Teams using\u00a0<a class=\"external-link\" href=\"https:\/\/dexa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dexa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0book that stock before the rush begins.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:36:full\" data-markdown-hash=\"1ac1qiv\">\n<p>Harvest periods raise rural demand and change what sells in different counties. With\u00a0<a class=\"external-link\" href=\"https:\/\/zama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0local patterns become visible across years.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:37:full\" data-markdown-hash=\"do9s2q\">\n<p>The long rains slow transport and delay deliveries, so lead times should stretch accordingly.\u00a0<a class=\"external-link\" href=\"https:\/\/pawa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pawa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>Supplier management software in Kenya<\/a>\u00a0helps a shop order earlier during that season.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:38:full\" data-markdown-hash=\"1ejdcij\">\n<p>Planning around the calendar is cheaper than apologising to customers captured by it.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:39:full\" data-markdown-hash=\"zgcgbh\">\n<h2><span class=\"ez-toc-section\" id=\"Ordering_Receiving_and_Checks\"><\/span>Ordering, Receiving and Checks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:40:full\" data-markdown-hash=\"1t2tbgb\">\n<p>The back door decides whether the shop&#8217;s margin survives, and it deserves as much attention as the till.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:41:full\" data-markdown-hash=\"gbds5b\">\n<p>An order should be raised before stock runs out, not after. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/pms.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pms.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0alerts when a product reaches its reorder level.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:42:full\" data-markdown-hash=\"zohhe6\">\n<p>Receiving should happen against the order, with quantities counted rather than assumed. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/estateadmin.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=estateadmin.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0prompts the count and records the difference.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:43:full\" data-markdown-hash=\"1vyd8pa\">\n<p>Condition should be checked, because damaged stock accepted at the door becomes unsellable stock on the shelf. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/churchesadmin.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=churchesadmin.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0records the condition at receiving.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:44:full\" data-markdown-hash=\"ww0yy8\">\n<p>The supplier&#8217;s invoice should be matched to the delivery, and any variance flagged. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/vega.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=vega.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0refuses to settle a variance silently.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:45:full\" data-markdown-hash=\"vzxwu4\">\n<p>Small controls of this kind are unexciting, and together they decide whether a shop keeps its money.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:46:full\" data-markdown-hash=\"13fmwmn\">\n<h2><span class=\"ez-toc-section\" id=\"Talking_to_Suppliers\"><\/span>Talking to Suppliers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:47:full\" data-markdown-hash=\"1r4ybj5\">\n<p>A good supplier relationship is built on clear, consistent communication, not on being the easiest customer.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:48:full\" data-markdown-hash=\"1d9bn11\">\n<p>Orders should be confirmed, because a request assumed to be received is a request that may be lost. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/dereva.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dereva.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0sends the order and records the confirmation.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:49:full\" data-markdown-hash=\"w853hu\">\n<p>Delivery dates should be stated, since a shop needs to plan its shelf. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/jaat.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=jaat.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0tracks the promised date against the actual one.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:50:full\" data-markdown-hash=\"1kww167\">\n<p>A short delivery should be raised immediately, while the van is still nearby. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/wito.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=wito.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0supports that conversation with the paperwork.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:51:full\" data-markdown-hash=\"sgmfaw\">\n<p>A price change should be acknowledged, not quietly absorbed. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/awasam.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=awasam.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0records the change and its effective date.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:52:full\" data-markdown-hash=\"1cn044b\">\n<p>Communication is cheap to do well and expensive to neglect.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:53:full\" data-markdown-hash=\"1khcwpz\">\n<h2><span class=\"ez-toc-section\" id=\"Short_Deliveries_Disputes_and_Exceptions\"><\/span>Short Deliveries, Disputes and Exceptions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:54:full\" data-markdown-hash=\"lm18ad\">\n<p>Not every shortfall is dishonesty, and not every dispute is worth pursuing, so the facts should be clear.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:55:full\" data-markdown-hash=\"1es6b4\">\n<p>A short delivery should be documented with the driver present where possible. Sensible\u00a0<a class=\"external-link\" href=\"https:\/\/saseni.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=saseni.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0produces a delivery note both sides can sign.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:56:full\" data-markdown-hash=\"1vnqb21\">\n<p>A damaged item should be rejected at the door rather than accepted and argued about later. Reliable\u00a0<a class=\"external-link\" href=\"https:\/\/prim.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=prim.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0records the rejection and adjusts the order.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:57:full\" data-markdown-hash=\"zczv5o\">\n<p>A price dispute should be settled from the record, not from recollection. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/rentaldesk.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=rentaldesk.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps the agreed price with its date.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:58:full\" data-markdown-hash=\"1mlnzg3\">\n<p>A credit note owed by a supplier should be tracked, because an unclaimed credit is money lost.\u00a0<a class=\"external-link\" href=\"https:\/\/fama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=fama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>Supplier management software in Kenya<\/a>\u00a0that follows credits through to settlement recovers that value.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:59:full\" data-markdown-hash=\"113bn5j\">\n<p>An exception handled well is usually cheaper than the loss it prevents.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:60:full\" data-markdown-hash=\"1ljhkr6\">\n<h2><span class=\"ez-toc-section\" id=\"Records_Credit_and_Audit\"><\/span>Records, Credit and Audit<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:61:full\" data-markdown-hash=\"10rzvte\">\n<p>Supplier accounts carry credit, and credit needs careful records.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:62:full\" data-markdown-hash=\"16d4dhf\">\n<p>Invoices should be matched to deliveries before payment, since paying against an unmatched invoice invites error. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/spacekits.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=spacekits.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0enforces that match.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:63:full\" data-markdown-hash=\"1hoys9v\">\n<p>Payment terms should be tracked, because paying early costs the shop cash and paying late costs goodwill. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/zamacore.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zamacore.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0flags due dates.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:64:full\" data-markdown-hash=\"n31x2i\">\n<p>Credit notes and returns should reconcile, so the balance owing is accurate. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/mystayorbit.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=mystayorbit.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps the account clean.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:65:full\" data-markdown-hash=\"vmkaqf\">\n<p>The audit trail should run from order to payment without a gap. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/dexa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dexa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0preserves that chain.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:66:full\" data-markdown-hash=\"1x1pvjw\">\n<p>Paperwork is dull to build and priceless when a supplier claims an unpaid invoice.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:67:full\" data-markdown-hash=\"1e1b9no\">\n<h2><span class=\"ez-toc-section\" id=\"Linking_Suppliers_to_Stock_and_Accounts\"><\/span>Linking Suppliers to Stock and Accounts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:68:full\" data-markdown-hash=\"1gnqbjs\">\n<p>A supplier system that stands alone becomes a second job, so integration is what makes it stick.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:69:full\" data-markdown-hash=\"zhkl56\">\n<p>Receiving should update stock immediately, because goods on the shelf should be goods in the system. Capable\u00a0<a class=\"external-link\" href=\"https:\/\/zama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0posts the entry at the door.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:70:full\" data-markdown-hash=\"svz5be\">\n<p>Cost prices should flow into margin calculations, so profitability per item stays honest. Sensible\u00a0<a class=\"external-link\" href=\"https:\/\/pawa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pawa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0updates those figures on receipt.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:71:full\" data-markdown-hash=\"g0mzrz\">\n<p>Accounts payable should receive the invoice without re-typing, because manual entry is where errors begin. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/pms.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pms.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0posts clean entries.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:72:full\" data-markdown-hash=\"322juq\">\n<p>Sales data should inform ordering, because what sells should be what is reordered. Reliable\u00a0<a class=\"external-link\" href=\"https:\/\/estateadmin.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=estateadmin.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0connects the two.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:73:full\" data-markdown-hash=\"1bvnwcl\">\n<p>Integration is unglamorous work that removes the most common source of avoidable mistakes.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:74:full\" data-markdown-hash=\"1bvk99p\">\n<h2><span class=\"ez-toc-section\" id=\"Live_Views_of_Supply_and_Balances\"><\/span>Live Views of Supply and Balances<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:75:full\" data-markdown-hash=\"1sg4qt\">\n<p>Someone has to know what is on order and what is owed, and the answer should be immediate.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:76:full\" data-markdown-hash=\"cokspy\">\n<p>A dashboard showing open orders and supplier balances is the starting point. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/churchesadmin.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=churchesadmin.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0makes a late delivery impossible to miss.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:77:full\" data-markdown-hash=\"13cq3li\">\n<p>Filtering by supplier, category, or branch turns that dashboard into a tool. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/vega.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=vega.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0answers a specific question without an export.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:78:full\" data-markdown-hash=\"1iaabp8\">\n<p>Alerts on products below reorder level prevent an avoidable stockout. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/dereva.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dereva.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0raises those alerts in time to act.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:79:full\" data-markdown-hash=\"kwyqsp\">\n<p>Mobile access matters for an owner away from the shop, because a supply decision often can not wait. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/jaat.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=jaat.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0works on a phone without losing detail.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:80:full\" data-markdown-hash=\"lgbdyg\">\n<p>A shop that can see its own supply position tends to order better, which is the whole point.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:81:full\" data-markdown-hash=\"o92unn\">\n<h2><span class=\"ez-toc-section\" id=\"Multiple_Branches_and_Group_Buying\"><\/span>Multiple Branches and Group Buying<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:82:full\" data-markdown-hash=\"j3fowd\">\n<p>Once a business runs more than one shop, supply becomes a coordination problem as much as an ordering one.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:83:full\" data-markdown-hash=\"8hd6hq\">\n<p>Branches may buy from the same supplier at different prices, and the gap should be visible. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/wito.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=wito.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0compares rates across locations.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:84:full\" data-markdown-hash=\"bq12x0\">\n<p>Group buying should be possible, since a larger order earns better terms. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/awasam.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=awasam.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0combines requirements across branches.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:85:full\" data-markdown-hash=\"8ieopp\">\n<p>Transfers between branches should be tracked, because stock moved internally is easily lost. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/saseni.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=saseni.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0records the transfer at both ends.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:86:full\" data-markdown-hash=\"hqjpd3\">\n<p>Performance across branches should be comparable, and comparison shows where buying is weak. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/prim.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=prim.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0reports by location.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:87:full\" data-markdown-hash=\"dcfl5f\">\n<p>Growth usually means more shops rather than bigger ones, and the software has to expect that.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:88:full\" data-markdown-hash=\"apj3ds\">\n<h2><span class=\"ez-toc-section\" id=\"Reports_That_Show_Supplier_Performance\"><\/span>Reports That Show Supplier Performance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:89:full\" data-markdown-hash=\"1qvn0qc\">\n<p>Supplier performance is a number on a report long before it becomes a feeling in a meeting, and the report should be honest.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:90:full\" data-markdown-hash=\"1ha8x6l\">\n<p>On-time delivery rate is the first measure worth watching, because a late supplier disrupts the shelf. Strong\u00a0<a class=\"external-link\" href=\"https:\/\/rentaldesk.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=rentaldesk.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0calculates it from real records.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:91:full\" data-markdown-hash=\"1ty3ivb\">\n<p>Order accuracy is the second, since a supplier who short-delivers costs money twice. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/fama.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=fama.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0tracks it over time.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:92:full\" data-markdown-hash=\"d2m2jd\">\n<p>Price stability is the third, and it shows how predictably a supplier behaves. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/spacekits.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=spacekits.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0reports it by category.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:93:full\" data-markdown-hash=\"2csvaf\">\n<p>Good numbers turn buying into a managed relationship instead of a series of favours.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:94:full\" data-markdown-hash=\"1873a33\">\n<h2><span class=\"ez-toc-section\" id=\"Choosing_a_Supplier_Platform\"><\/span>Choosing a Supplier Platform<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:95:full\" data-markdown-hash=\"1pcx05m\">\n<p>The right system depends on the shop being served, and there is no single answer.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:96:full\" data-markdown-hash=\"1k2xye2\">\n<p>Match the tool to the operation. A single duka and a chain of supermarkets have very different needs, and honest\u00a0<a class=\"external-link\" href=\"https:\/\/zamacore.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=zamacore.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0vendors will say so.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:97:full\" data-markdown-hash=\"6uu3nt\">\n<p>Check the receiving workflow, since the back door is where the value shows. Reliable\u00a0<a class=\"external-link\" href=\"https:\/\/pawa.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pawa.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0makes the check quick.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:98:full\" data-markdown-hash=\"hiqb0z\">\n<p>Consider how invoices will be matched, because supplier credit is where the money sits. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/pms.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=pms.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps that reconciliation simple.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:99:full\" data-markdown-hash=\"1qhve3j\">\n<p>The best platform is the one the person receiving goods will actually use under pressure.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:100:full\" data-markdown-hash=\"180yap9\">\n<h2><span class=\"ez-toc-section\" id=\"Rolling_Out_Supplier_Management\"><\/span>Rolling Out Supplier Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:101:full\" data-markdown-hash=\"1s05784\">\n<p>A supply overhaul should not interrupt trading, so the introduction has to be staged.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:102:full\" data-markdown-hash=\"1ecdstn\">\n<p>Begin by recording your main suppliers and their agreed prices, because the baseline is the foundation. Careful\u00a0<a class=\"external-link\" href=\"https:\/\/estateadmin.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=estateadmin.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0supports that collection.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:103:full\" data-markdown-hash=\"f5fw46\">\n<p>Then route orders for a single product category through the system, where the benefit is quick. Practical\u00a0<a class=\"external-link\" href=\"https:\/\/churchesadmin.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=churchesadmin.com&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0makes that start narrow.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:104:full\" data-markdown-hash=\"4xspo9\">\n<p>Add receiving checks next, since that is where the money is saved. Dependable\u00a0<a class=\"external-link\" href=\"https:\/\/vega.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=vega.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0keeps the receiving screen simple.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:105:full\" data-markdown-hash=\"5u7kf4\">\n<p>Then widen to every supplier and branch, letting each new area copy a proven setup. Reliable\u00a0<a class=\"external-link\" href=\"https:\/\/dereva.co.ke\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"markdown-link-favicon\" aria-hidden=\"true\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.google.com\/s2\/favicons?domain=dereva.co.ke&amp;sz=32\" alt=\"\" width=\"14\" height=\"14\" data-markdown-favicon=\"\" data-loaded=\"\" \/><\/span>supplier management software in Kenya<\/a>\u00a0makes that expansion repeatable.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:106:full\" data-markdown-hash=\"1mubrj4\">\n<p>Judge the investment by short deliveries caught and duplicate payments avoided, not by the licence alone. A shop that recovers one short delivery a month has usually paid for the software many times over.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:107:full\" data-markdown-hash=\"q3m1pm\">\n<hr \/>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:108:full\" data-markdown-hash=\"921da3\">\n<h3><span class=\"ez-toc-section\" id=\"The_Kenyan_Supply_Chain\"><\/span>The Kenyan Supply Chain<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:109:full\" data-markdown-hash=\"7zadm9\">\n<p>Most Kenyan shops sit at the end of a chain that runs through several hands.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:110:full\" data-markdown-hash=\"1t7mdet\">\n<p>A manufacturer sells to a distributor, who sells to a wholesaler, who serves the shop.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:111:full\" data-markdown-hash=\"1h4w0am\">\n<p>Each step adds cost and delays information.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:112:full\" data-markdown-hash=\"1juz8no\">\n<p>The supplier management software in Kenya that keeps the shop&#8217;s records straight works within that chain rather than trying to replace it.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:113:full\" data-markdown-hash=\"riajpg\">\n<p>Prices vary along the chain, and knowing which level you are buying from matters.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:114:full\" data-markdown-hash=\"1p8ys54\">\n<p>A shop that understands the chain can sometimes buy one step higher and improve margin.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:115:full\" data-markdown-hash=\"1i0stem\">\n<p>Relationships matter, and a good supplier often saves a shop more than a clever price.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:116:full\" data-markdown-hash=\"c6d73k\">\n<p>Records make those relationships measurable rather than merely friendly.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:117:full\" data-markdown-hash=\"o7ddpb\">\n<p>A shop that knows its chain buys better.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:118:full\" data-markdown-hash=\"dfu0e6\">\n<h3><span class=\"ez-toc-section\" id=\"Distributors_Wholesalers_and_Agents\"><\/span>Distributors, Wholesalers and Agents<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:119:full\" data-markdown-hash=\"oa7mlo\">\n<p>The supplier is not always the manufacturer, and each type behaves differently.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:120:full\" data-markdown-hash=\"sebtqh\">\n<p>A distributor carries a range and offers credit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:121:full\" data-markdown-hash=\"1gq8xs3\">\n<p>A wholesaler competes on price and moves volume.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:122:full\" data-markdown-hash=\"cee3nq\">\n<p>An agent represents a brand and controls the pricing within a territory.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:123:full\" data-markdown-hash=\"1i9un29\">\n<p>The supplier management software in Kenya that records the relationship type helps a shop know what to expect.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:124:full\" data-markdown-hash=\"1bpbtvj\">\n<p>Lead times differ, and so do the terms.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:125:full\" data-markdown-hash=\"rhjk0i\">\n<p>A shop should know which of its suppliers can be relied on when stock is tight.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:126:full\" data-markdown-hash=\"1i46kag\">\n<p>Mixing the three without keeping records leads to confusion about who owes what.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:127:full\" data-markdown-hash=\"1asqftj\">\n<p>Clear supplier profiles make the differences visible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:128:full\" data-markdown-hash=\"1isp9se\">\n<p>Understanding the type is half of knowing how to buy.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:129:full\" data-markdown-hash=\"1xnaax2\">\n<h3><span class=\"ez-toc-section\" id=\"Price_Negotiation_and_Terms\"><\/span>Price Negotiation and Terms<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:130:full\" data-markdown-hash=\"t9d9gg\">\n<p>Negotiation continues after the first deal, and records make it easier.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:131:full\" data-markdown-hash=\"1cl5xof\">\n<p>A supplier who knows the shop tracks prices will be more careful.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:132:full\" data-markdown-hash=\"1qfme5t\">\n<p>The supplier management software in Kenya that holds price history gives the shop a starting point.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:133:full\" data-markdown-hash=\"1v14gmk\">\n<p>A rate that has been steady for a year is a reasonable thing to question.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:134:full\" data-markdown-hash=\"l3i80c\">\n<p>Volume commitments can earn a better price, and the software should show whether they are being met.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:135:full\" data-markdown-hash=\"1iwdtu6\">\n<p>Payment terms are as valuable as price, since credit has a cost.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:136:full\" data-markdown-hash=\"62od3w\">\n<p>A shop that pays promptly can ask for more.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:137:full\" data-markdown-hash=\"1h0bwp7\">\n<p>Negotiation is a conversation, and a prepared buyer has a better one.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:138:full\" data-markdown-hash=\"11mns4y\">\n<p>The best price is rarely the lowest price, once terms are counted.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:139:full\" data-markdown-hash=\"1lyyjgv\">\n<h3><span class=\"ez-toc-section\" id=\"Credit_and_Cash_Purchases\"><\/span>Credit and Cash Purchases<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:140:full\" data-markdown-hash=\"1jq4tpj\">\n<p>Credit is the quiet engine of Kenyan retail, and it must be managed carefully.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:141:full\" data-markdown-hash=\"p71o77\">\n<p>A supplier who gives thirty days is funding the shop&#8217;s stock.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:142:full\" data-markdown-hash=\"l15bmu\">\n<p>The supplier management software in Kenya that tracks due dates protects that relationship.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:143:full\" data-markdown-hash=\"yfz9fi\">\n<p>Paying late damages trust and can cost terms.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:144:full\" data-markdown-hash=\"7oue7r\">\n<p>Paying early costs cash that could have stocked the shelf.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:145:full\" data-markdown-hash=\"9dh3y1\">\n<p>A cash purchase often earns a discount, which should be compared with the value of credit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:146:full\" data-markdown-hash=\"11kh9vu\">\n<p>The software should show both options clearly.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:147:full\" data-markdown-hash=\"25752\">\n<p>A shop that understands the cost of credit makes better decisions.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:148:full\" data-markdown-hash=\"98f1yb\">\n<p>Credit treated carelessly becomes a hidden expense.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:149:full\" data-markdown-hash=\"tq8s68\">\n<h3><span class=\"ez-toc-section\" id=\"Rejecting_and_Returning_Goods\"><\/span>Rejecting and Returning Goods<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:150:full\" data-markdown-hash=\"1r9blkq\">\n<p>Not everything delivered should be accepted.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:151:full\" data-markdown-hash=\"kkgaj0\">\n<p>Damaged cartons, wrong items, and expired stock all arrive sooner or later.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:152:full\" data-markdown-hash=\"1ts4jg7\">\n<p>The supplier management software in Kenya that records the rejection protects the shop.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:153:full\" data-markdown-hash=\"9fyvhe\">\n<p>A rejection should be documented at the door with the driver&#8217;s acknowledgement where possible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:154:full\" data-markdown-hash=\"2kgy9j\">\n<p>A return should be tied to a credit note that is followed up.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:155:full\" data-markdown-hash=\"13pp11c\">\n<p>Unclaimed credit notes are one of the quietest losses in retail.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:156:full\" data-markdown-hash=\"1hyun1x\">\n<p>The return should also update stock, so the shelf matches the system.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:157:full\" data-markdown-hash=\"1t98hel\">\n<p>Rejecting goods politely but firmly is a skill worth teaching.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:158:full\" data-markdown-hash=\"oetzx5\">\n<p>A shop that rejects well is treated better by suppliers over time.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:159:full\" data-markdown-hash=\"1lcq5vw\">\n<h3><span class=\"ez-toc-section\" id=\"Small_Shops_and_Single_Suppliers\"><\/span>Small Shops and Single Suppliers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:160:full\" data-markdown-hash=\"1svdyf\">\n<p>Many Kenyan shops buy from one main supplier, which simplifies life and concentrates risk.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:161:full\" data-markdown-hash=\"1oov3i9\">\n<p>The supplier management software in Kenya that works for a single supplier still has real value.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:162:full\" data-markdown-hash=\"txv27c\">\n<p>Prices, deliveries, and payments all need records even when there is one relationship.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:163:full\" data-markdown-hash=\"5gt32q\">\n<p>A single supplier that fails leaves the shop without stock, which is why a backup contact is worth keeping.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:164:full\" data-markdown-hash=\"4v4jy7\">\n<p>Terms can be tracked over years, which helps in negotiations.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:165:full\" data-markdown-hash=\"co1rnt\">\n<p>A long relationship deserves accurate records.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:166:full\" data-markdown-hash=\"g6r406\">\n<p>Where a second supplier is added, the comparison becomes possible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:167:full\" data-markdown-hash=\"adu57e\">\n<p>Small shops benefit most from simple tools applied consistently.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:168:full\" data-markdown-hash=\"3w4jre\">\n<p>Good records turn a single relationship into a strong one.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:169:full\" data-markdown-hash=\"1v49s2v\">\n<h3><span class=\"ez-toc-section\" id=\"Buying_Groups_and_Cooperatives\"><\/span>Buying Groups and Cooperatives<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:170:full\" data-markdown-hash=\"opnxaz\">\n<p>Some Kenyan retailers buy together to earn better prices.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:171:full\" data-markdown-hash=\"1e75yrs\">\n<p>A group of shops can approach a distributor with combined volume.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:172:full\" data-markdown-hash=\"q6qklc\">\n<p>The supplier management software in Kenya that supports shared buying makes that practical.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:173:full\" data-markdown-hash=\"clhx7s\">\n<p>Orders should be consolidated, and deliveries allocated fairly.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:174:full\" data-markdown-hash=\"1ulyrrl\">\n<p>Each shop should see its own costs and its own stock.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:175:full\" data-markdown-hash=\"yruxt4\">\n<p>Disputes within a buying group are usually about allocation, so records matter.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:176:full\" data-markdown-hash=\"1j47zvb\">\n<p>Tracked savings justify the effort of coordinating.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:177:full\" data-markdown-hash=\"18m3k7h\">\n<p>Groups of this kind are common in agriculture and growing in retail.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:178:full\" data-markdown-hash=\"1r93f2l\">\n<p>Cooperation is easier when the numbers are shared.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:179:full\" data-markdown-hash=\"sybbgx\">\n<h3><span class=\"ez-toc-section\" id=\"Imported_Goods_and_Lead_Times\"><\/span>Imported Goods and Lead Times<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:180:full\" data-markdown-hash=\"1c2f5x6\">\n<p>Some shops import directly, which extends lead times considerably.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:181:full\" data-markdown-hash=\"17ga2u\">\n<p>A container may take weeks to arrive, and the shop must plan around that.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:182:full\" data-markdown-hash=\"lwna0y\">\n<p>The supplier management software in Kenya that tracks imported orders keeps the pipeline visible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:183:full\" data-markdown-hash=\"zaibqn\">\n<p>Customs and clearing add cost and delay, which should be accounted for.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:184:full\" data-markdown-hash=\"1rk4naa\">\n<p>Currency movements can change the landed cost after the order is placed.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:185:full\" data-markdown-hash=\"14l0klq\">\n<p>Payment is often in advance, which raises the risk.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:186:full\" data-markdown-hash=\"1vultur\">\n<p>A delay should trigger a re-planning of what the shop promotes.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:187:full\" data-markdown-hash=\"1p3azpu\">\n<p>Imported goods carry rewards and risks, and records make both manageable.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:188:full\" data-markdown-hash=\"13qmgm2\">\n<p>Planning for imports is what keeps a shop from running dry.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:189:full\" data-markdown-hash=\"14usfji\">\n<h3><span class=\"ez-toc-section\" id=\"Seasonal_Stocking\"><\/span>Seasonal Stocking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:190:full\" data-markdown-hash=\"148ro3l\">\n<p>Stocking for a season is where supply management earns its keep.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:191:full\" data-markdown-hash=\"150gjjg\">\n<p>Buying too little loses sales, and buying too much ties up cash.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:192:full\" data-markdown-hash=\"o212no\">\n<p>The supplier management software in Kenya that uses past sales to guide ordering improves the guess.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:193:full\" data-markdown-hash=\"zufo7z\">\n<p>Last year&#8217;s demand is the best available guide to this year&#8217;s.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:194:full\" data-markdown-hash=\"5jbfls\">\n<p>A supplier&#8217;s lead time has to be built into the decision.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:195:full\" data-markdown-hash=\"nwo09f\">\n<p>Cash flow matters too, since festive stock is often bought on credit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:196:full\" data-markdown-hash=\"myj5j9\">\n<p>Ordering early usually earns better availability.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:197:full\" data-markdown-hash=\"x2136q\">\n<p>Stocking is a forecast, and forecasts improve with records.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:198:full\" data-markdown-hash=\"tjqsmn\">\n<p>A shop that plans seasons well starts the year ahead.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:199:full\" data-markdown-hash=\"51bsq9\">\n<h3><span class=\"ez-toc-section\" id=\"Measuring_Supplier_Performance_Over_a_Year\"><\/span>Measuring Supplier Performance Over a Year<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:200:full\" data-markdown-hash=\"1okudgp\">\n<p>Supplier quality is best judged over a year, because a single delivery proves little.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:201:full\" data-markdown-hash=\"vurgzz\">\n<p>The first quarter usually reveals how many deliveries were never properly checked.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:202:full\" data-markdown-hash=\"1ojlsmm\">\n<p>The second shows the true on-time rate.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:203:full\" data-markdown-hash=\"amhmrr\">\n<p>By the third quarter, negotiations can be informed by evidence.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:204:full\" data-markdown-hash=\"1s5yrk5\">\n<p>By the fourth, the shop can decide which relationships to strengthen.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:205:full\" data-markdown-hash=\"ld14pq\">\n<p>The supplier management software in Kenya that supports this journey gives the owner the numbers to defend the investment.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:206:full\" data-markdown-hash=\"qea9sx\">\n<p>Success is rarely dramatic. It looks like fewer stockouts and cleaner accounts.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:207:full\" data-markdown-hash=\"14s0qu0\">\n<p>Those gains do not announce themselves, which is why they need to be measured and shown.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:208:full\" data-markdown-hash=\"135qi6r\">\n<h3><span class=\"ez-toc-section\" id=\"Training_Staff_on_Receiving\"><\/span>Training Staff on Receiving<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:209:full\" data-markdown-hash=\"xavs11\">\n<p>The person at the back door decides whether the shop keeps its money.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:210:full\" data-markdown-hash=\"10qkvj6\">\n<p>A receiving clerk who counts properly saves more than any discount negotiation.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:211:full\" data-markdown-hash=\"1f2lb49\">\n<p>The supplier management software in Kenya that makes counting easy encourages it.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:212:full\" data-markdown-hash=\"wor4do\">\n<p>Staff should know how to record a shortfall and who to tell.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:213:full\" data-markdown-hash=\"n3npua\">\n<p>They should know which items need special care.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:214:full\" data-markdown-hash=\"tip5jy\">\n<p>They should never accept goods that do not match the order without a note.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:215:full\" data-markdown-hash=\"111v2sn\">\n<p>Training here is cheap, and the return is immediate.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:216:full\" data-markdown-hash=\"1ol1ryh\">\n<p>A shop with a careful receiver rarely disputes a delivery.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:217:full\" data-markdown-hash=\"102l89a\">\n<p>The back door is where supply management becomes real.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:218:full\" data-markdown-hash=\"1k5ea5q\">\n<h3><span class=\"ez-toc-section\" id=\"Where_Supplier_Management_Is_Heading\"><\/span>Where Supplier Management Is Heading<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:219:full\" data-markdown-hash=\"16dvkqt\">\n<p>Supplier relationships in Kenya are becoming more data-driven.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:220:full\" data-markdown-hash=\"1nyuczu\">\n<p>Distributors now offer digital ordering and delivery confirmations.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:221:full\" data-markdown-hash=\"1t2dutt\">\n<p>The supplier management software in Kenya that integrates with those systems will become the norm.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:222:full\" data-markdown-hash=\"1inl57x\">\n<p>Paper order books are fading, though they still work in small shops.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:223:full\" data-markdown-hash=\"1yghgxn\">\n<p>Mobile ordering lets a shop raise a request from the counter.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:224:full\" data-markdown-hash=\"131gtse\">\n<p>Shared price lists reduce disputes and speed negotiation.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:225:full\" data-markdown-hash=\"120ok18\">\n<p>Analytics will predict which supplier is about to cause a problem.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:226:full\" data-markdown-hash=\"bnci9t\">\n<p>The shops that treat suppliers as managed partners rather than salespeople will get better terms, and the software is what makes that management practical.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:227:full\" data-markdown-hash=\"bmwhcv\">\n<h3><span class=\"ez-toc-section\" id=\"Supplier_Visits_and_Sales_Representatives\"><\/span>Supplier Visits and Sales Representatives<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:228:full\" data-markdown-hash=\"kxokc1\">\n<p>In Kenya, a great deal of buying happens when a representative walks into the shop.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:229:full\" data-markdown-hash=\"6kadvv\">\n<p>The visit is convenient and easy to lose track of.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:230:full\" data-markdown-hash=\"19nbiwg\">\n<p>The supplier management software in Kenya that records the visit keeps the promises made on the spot.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:231:full\" data-markdown-hash=\"13uhnol\">\n<p>A representative may offer a promotion, a discount, or a new product.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:232:full\" data-markdown-hash=\"1jge1ac\">\n<p>Those offers should be captured before the van leaves.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:233:full\" data-markdown-hash=\"2atv3v\">\n<p>A verbal promise that is not recorded tends to be forgotten by both sides.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:234:full\" data-markdown-hash=\"1l5glpu\">\n<p>Recording visits also builds a picture of who calls and how often.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:235:full\" data-markdown-hash=\"1u3d4wg\">\n<p>A busy shop can end up buying the same item from several people.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:236:full\" data-markdown-hash=\"n44uem\">\n<p>Records make those overlaps visible, which usually saves money.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:237:full\" data-markdown-hash=\"1vxp6td\">\n<h3><span class=\"ez-toc-section\" id=\"Digital_Ordering_and_Delivery_Apps\"><\/span>Digital Ordering and Delivery Apps<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:238:full\" data-markdown-hash=\"1stlz2q\">\n<p>Distributors increasingly offer apps and portals for ordering.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:239:full\" data-markdown-hash=\"8r2lk0\">\n<p>The convenience is real and so is the fragmentation.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:240:full\" data-markdown-hash=\"lw1ixy\">\n<p>The supplier management software in Kenya that consolidates those channels keeps one view of the shop&#8217;s buying.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:241:full\" data-markdown-hash=\"18g1dwi\">\n<p>Orders placed in three apps should appear in one place.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:242:full\" data-markdown-hash=\"1gf1g1v\">\n<p>Deliveries should be checked the same way regardless of how they were ordered.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:243:full\" data-markdown-hash=\"bydwx1\">\n<p>Invoices should reconcile with the shop&#8217;s own records.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:244:full\" data-markdown-hash=\"b0oge\">\n<p>A shop that keeps its own record is never dependent on a supplier&#8217;s system.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:245:full\" data-markdown-hash=\"1hnr9v\">\n<p>Independence in records is what makes negotiation possible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:246:full\" data-markdown-hash=\"1s6mx1b\">\n<p>The apps help, provided the shop keeps its own books.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:247:full\" data-markdown-hash=\"esgqkj\">\n<h3><span class=\"ez-toc-section\" id=\"Managing_Supplier_Relationships_Long_Term\"><\/span>Managing Supplier Relationships Long Term<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:248:full\" data-markdown-hash=\"1j7l7f4\">\n<p>A long relationship with a supplier has real value.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:249:full\" data-markdown-hash=\"1adtk0j\">\n<p>The supplier learns the shop&#8217;s patterns and can prioritise it when stock is short.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:250:full\" data-markdown-hash=\"gqpytc\">\n<p>The supplier management software in Kenya that records history supports that relationship with facts.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:251:full\" data-markdown-hash=\"1fngg5\">\n<p>A shop that pays on time and orders predictably earns preferential treatment.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:252:full\" data-markdown-hash=\"1291sx2\">\n<p>A shop that disputes constantly is served last, regardless of size.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:253:full\" data-markdown-hash=\"mscojl\">\n<p>Records make a good customer&#8217;s case.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:254:full\" data-markdown-hash=\"oy4935\">\n<p>Where a relationship sours, the history shows who was reasonable.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:255:full\" data-markdown-hash=\"d2uwgu\">\n<p>Switching suppliers is easy in principle and costly in practice.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:256:full\" data-markdown-hash=\"8wfu2g\">\n<p>A well-managed relationship is often worth more than a small price advantage.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:257:full\" data-markdown-hash=\"gyknrh\">\n<h3><span class=\"ez-toc-section\" id=\"Buying_Local_Versus_Imported\"><\/span>Buying Local Versus Imported<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:258:full\" data-markdown-hash=\"1yf2hhf\">\n<p>Kenyan shops face a recurring choice between local supply and imports.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:259:full\" data-markdown-hash=\"3j7gt5\">\n<p>Local supply is faster and easier to return.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:260:full\" data-markdown-hash=\"ha7nzg\">\n<p>Imports may be cheaper and offer products nobody else has.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:261:full\" data-markdown-hash=\"6fuyo2\">\n<p>The supplier management software in Kenya that tracks both lead times makes the comparison fair.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:262:full\" data-markdown-hash=\"661u2q\">\n<p>Landed cost must include freight, duty, and clearing.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:263:full\" data-markdown-hash=\"f3rboc\">\n<p>Returns on imported goods are slow and often impossible.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:264:full\" data-markdown-hash=\"tuwzgd\">\n<p>Cash is tied up longer in an import.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:265:full\" data-markdown-hash=\"pgr6q9\">\n<p>A shop should decide deliberately rather than by habit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:266:full\" data-markdown-hash=\"5vv25l\">\n<p>Both routes can work, and records show which suits a given product.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:267:full\" data-markdown-hash=\"14bj5dr\">\n<h3><span class=\"ez-toc-section\" id=\"Cash_Flow_and_Supplier_Terms\"><\/span>Cash Flow and Supplier Terms<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:268:full\" data-markdown-hash=\"o50m3k\">\n<p>Supplier credit is one of the most important financial tools a shop has.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:269:full\" data-markdown-hash=\"cu1izs\">\n<p>Used well, it lets stock sell before the invoice is due.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:270:full\" data-markdown-hash=\"1as3ept\">\n<p>The supplier management software in Kenya that tracks due dates keeps that cycle healthy.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:271:full\" data-markdown-hash=\"1kx2iyc\">\n<p>Paying late damages the relationship and can lose the terms.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:272:full\" data-markdown-hash=\"jn6pmf\">\n<p>Paying early, when it is not required, costs cash for no benefit.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:273:full\" data-markdown-hash=\"1glqprz\">\n<p>Discounts for early payment should be evaluated against the shop&#8217;s own cost of cash.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:274:full\" data-markdown-hash=\"1tb2m9\">\n<p>A shop with several suppliers can stagger payments deliberately.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:275:full\" data-markdown-hash=\"1su82ki\">\n<p>Cash flow planning depends on knowing what is due when.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:276:full\" data-markdown-hash=\"1yk07qu\">\n<p>A single view of supplier balances is worth more than a spreadsheet.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:277:full\" data-markdown-hash=\"174qs7p\">\n<h3><span class=\"ez-toc-section\" id=\"Dealing_With_Stock_Returns_to_Suppliers\"><\/span>Dealing With Stock Returns to Suppliers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:278:full\" data-markdown-hash=\"byo4uf\">\n<p>Returning goods to a supplier happens more often than many shops expect.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:279:full\" data-markdown-hash=\"xfxqij\">\n<p>Slow-moving items, seasonal leftovers, and damaged stock all come back.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:280:full\" data-markdown-hash=\"1i33euq\">\n<p>The supplier management software in Kenya that tracks the return keeps the credit from being lost.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:281:full\" data-markdown-hash=\"11hza0s\">\n<p>A return should be agreed in advance rather than delivered unannounced.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:282:full\" data-markdown-hash=\"1r1gbcf\">\n<p>A credit note should be issued and followed until it appears on the account.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:283:full\" data-markdown-hash=\"13sbuvm\">\n<p>Returned goods should leave the stock record immediately.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:284:full\" data-markdown-hash=\"wlkc9v\">\n<p>A shop that returns well keeps its relationship intact.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:285:full\" data-markdown-hash=\"14zr4ql\">\n<p>Where returns are refused, the product should be reconsidered for future orders.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:286:full\" data-markdown-hash=\"1fk8j69\">\n<p>Return handling is a small discipline with a visible effect on margin.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:287:full\" data-markdown-hash=\"1vh7icn\">\n<h3><span class=\"ez-toc-section\" id=\"Working_With_Suppliers_During_Shortages\"><\/span>Working With Suppliers During Shortages<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:288:full\" data-markdown-hash=\"17hqe43\">\n<p>Shortages happen, whether from a bad harvest, a currency problem, or a factory delay.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:289:full\" data-markdown-hash=\"l0jynd\">\n<p>A shop that panics during a shortage buys badly.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:290:full\" data-markdown-hash=\"d3czz9\">\n<p>The supplier management software in Kenya that shows who has delivered reliably guides the choice.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:291:full\" data-markdown-hash=\"x3okkh\">\n<p>The most reliable supplier should be given priority orders.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:292:full\" data-markdown-hash=\"1zltu4\">\n<p>A small reserve of critical stock cushions the gap.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:293:full\" data-markdown-hash=\"7bbdgo\">\n<p>Prices rise during shortages, and the shop must decide what to absorb.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:294:full\" data-markdown-hash=\"mx0sna\">\n<p>Customers notice substitution, so alternatives should be chosen carefully.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:295:full\" data-markdown-hash=\"mmw7ar\">\n<p>Communication with customers about a shortage reduces frustration.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:296:full\" data-markdown-hash=\"1tchnzo\">\n<p>Shortages handled calmly are survivable, and records are what keep the calm.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:297:full\" data-markdown-hash=\"17t2tua\">\n<h3><span class=\"ez-toc-section\" id=\"Building_a_Preferred_Supplier_List\"><\/span>Building a Preferred Supplier List<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:298:full\" data-markdown-hash=\"r7eowg\">\n<p>Not every supplier deserves the same share of the shop&#8217;s spending.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:299:full\" data-markdown-hash=\"1ki6atj\">\n<p>A preferred list concentrates volume where it earns the best terms.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:300:full\" data-markdown-hash=\"18qg5yw\">\n<p>The supplier management software in Kenya that ranks suppliers by performance supports that decision.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:301:full\" data-markdown-hash=\"1vo3jb3\">\n<p>Criteria should include reliability, price, and returns handling.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:302:full\" data-markdown-hash=\"16mczo2\">\n<p>A preferred supplier should get the first call when stock is needed.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:303:full\" data-markdown-hash=\"n7kfkc\">\n<p>Others remain as backups, which is prudent.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:304:full\" data-markdown-hash=\"2dqng5\">\n<p>The list should be reviewed rather than fixed forever.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:305:full\" data-markdown-hash=\"1o0bbqx\">\n<p>A supplier who improves deserves promotion.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:306:full\" data-markdown-hash=\"45lx1x\">\n<p>A shop with a clear list buys faster and argues less.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:307:full\" data-markdown-hash=\"tnf0g7\">\n<h3><span class=\"ez-toc-section\" id=\"Preparing_for_a_Supplier_Audit\"><\/span>Preparing for a Supplier Audit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:308:full\" data-markdown-hash=\"1oy1erg\">\n<p>Some shops, particularly those serving larger customers, face questions about their supply chain.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:309:full\" data-markdown-hash=\"puf8h8\">\n<p>A buyer may ask where goods came from and how they were handled.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:310:full\" data-markdown-hash=\"1dxdhfk\">\n<p>The supplier management software in Kenya that keeps clean records answers those questions quickly.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:311:full\" data-markdown-hash=\"jtt6jj\">\n<p>Traceability matters more in food and cosmetics than most retailers realise.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:312:full\" data-markdown-hash=\"3cc0al\">\n<p>An audit should be a short exercise, not a crisis.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:313:full\" data-markdown-hash=\"1jjkcuy\">\n<p>Records of deliveries and rejections will be requested.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:314:full\" data-markdown-hash=\"1v7rgrj\">\n<p>Supplier contacts and certifications should be on file.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:315:full\" data-markdown-hash=\"4lj4l3\">\n<p>A shop that can answer a supply question quickly wins contracts.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:316:full\" data-markdown-hash=\"1gfi7sg\">\n<p>Preparation is much cheaper than reconstruction.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:317:full\" data-markdown-hash=\"12lsy4m\">\n<h3><span class=\"ez-toc-section\" id=\"Reviewing_Supply_Management_Annually\"><\/span>Reviewing Supply Management Annually<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:318:full\" data-markdown-hash=\"1wr285\">\n<p>A year is the right period to review how buying is working.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:319:full\" data-markdown-hash=\"ak2yuy\">\n<p>Suppliers, prices, and terms all drift over twelve months.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:320:full\" data-markdown-hash=\"151vkdx\">\n<p>The supplier management software in Kenya that keeps history makes the review straightforward.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:321:full\" data-markdown-hash=\"scftrr\">\n<p>Performance figures should be discussed with the team.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:322:full\" data-markdown-hash=\"om0yly\">\n<p>Negotiations can then begin from evidence.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:323:full\" data-markdown-hash=\"10k35he\">\n<p>Terms that no longer suit the shop should be renegotiated.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:324:full\" data-markdown-hash=\"rw4xlg\">\n<p>Where a supplier has become unnecessary, the pair can part politely.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:325:full\" data-markdown-hash=\"11tt20w\">\n<p>An annual review keeps the supply base fresh.<\/p>\n<\/div>\n<div data-markdown-block=\"\" data-markdown-key=\"cl-655:msg_1444072db001Ozf75Xd1k9WJ9s:text:0:326:full\" data-markdown-hash=\"sdhw3\">\n<p>Reviewing deliberately is what prevents complacency from setting in.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Supplier management software in Kenya\u00a0records who supplies what, at which price, on what terms, and whether the delivery matched the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1,591,448,146,18,483],"tags":[778],"class_list":["post-4360","post","type-post","status-publish","format-standard","hentry","category-vegapos","category-business-software-guides","category-erp-and-business-systems","category-pos-software","category-pos-software-kenya","category-pos-system-kenya","tag-supplier-management-software-in-kenya"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/posts\/4360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/comments?post=4360"}],"version-history":[{"count":1,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/posts\/4360\/revisions"}],"predecessor-version":[{"id":4361,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/posts\/4360\/revisions\/4361"}],"wp:attachment":[{"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/media?parent=4360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/categories?post=4360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vega.co.ke\/blog\/wp-json\/wp\/v2\/tags?post=4360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}