{"id":4732,"date":"2026-11-04T09:13:37","date_gmt":"2026-11-04T09:13:37","guid":{"rendered":"https:\/\/vega.co.ke\/blog\/?p=4732"},"modified":"2026-11-04T09:13:37","modified_gmt":"2026-11-04T09:13:37","slug":"supplier-sample-tracking-kenya","status":"publish","type":"post","link":"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/","title":{"rendered":"Supplier sample tracking: four checks for goods received for evaluation"},"content":{"rendered":"<p>Supplier sample tracking prevents a demonstration item from quietly becoming ordinary stock. A supplier leaves two lamps for a shop manager to compare. One must be returned, while the other may be purchased if the trial is successful. Receiving two lamps does not mean the shop bought two units, and displaying them does not establish permission to sell them.<\/p>\n<p>Use fictional samples S17 and S18, a delivery note and a named custodian. Agree ownership, permitted use, return expectations and any purchase decision with the supplier before the trial. This article offers an operational exercise rather than contract advice. The aim is to let a colleague explain where each sample is, who may use it and which decision remains open without relying on the manager&#8217;s memory.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/11\/supplier-sample-tracking-kenya.png\" alt=\"Supplier sample tracking: Receive 2 samples, Buy S17, Return S18. Call 0725345345.\" width=\"1500\" height=\"844\" \/><\/figure>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Supplier_sample_tracking_in_four_decisions\" >Supplier sample tracking in four decisions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#1_Record_custody_and_conditions\" >1. Record custody and conditions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Count_the_physical_delivery_independently\" >Count the physical delivery independently<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Assign_ownership_of_supplier_follow-up\" >Assign ownership of supplier follow-up<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Protect_customers_from_unclear_availability\" >Protect customers from unclear availability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Hand_over_open_deliveries_between_shifts\" >Hand over open deliveries between shifts<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#2_Keep_the_sample_out_of_normal_selling\" >2. Keep the sample out of normal selling<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Define_the_purpose_of_barcode_label_checks\" >Define the purpose of barcode label checks<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Test_scans_at_the_actual_counter\" >Test scans at the actual counter<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Record_failures_in_a_useful_way\" >Record failures in a useful way<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#3_Turn_a_trial_into_a_documented_decision\" >3. Turn a trial into a documented decision<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Match_every_line_to_a_clear_product_identity\" >Match every line to a clear product identity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Review_prices_without_hiding_their_basis\" >Review prices without hiding their basis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Give_the_offer_a_clear_validity_period\" >Give the offer a clear validity period<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#4_Prove_return_and_close_the_register\" >4. Prove return and close the register<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Define_the_event_that_ends_the_period\" >Define the event that ends the period<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Separate_requested_dates_from_confirmed_promises\" >Separate requested dates from confirmed promises<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Compare_similar_purchasing_situations\" >Compare similar purchasing situations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Refresh_the_review_when_conditions_change\" >Refresh the review when conditions change<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Supplier_sample_tracking_test_sheet\" >Supplier sample tracking test sheet<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Supplier_sample_tracking_questions_from_the_counter\" >Supplier sample tracking: questions from the counter<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Can_a_free_sample_be_sold\" >Can a free sample be sold?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#What_if_the_supplier_does_not_collect_on_time\" >What if the supplier does not collect on time?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Why_record_accessories_individually\" >Why record accessories individually?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Use_supplier_sample_tracking_in_your_next_demonstration\" >Use supplier sample tracking in your next demonstration<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/vega.co.ke\/blog\/supplier-sample-tracking-kenya\/#Other_Kenyan_business_workflows\" >Other Kenyan business workflows<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Supplier_sample_tracking_in_four_decisions\"><\/span>Supplier sample tracking in four decisions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use the four decisions below as a tabletop exercise. The case is fictional. Each decision pairs a new scenario with field notes drawn from a linked guide in our library. Read the scenario aloud first, and ask the next person to explain the result before consulting the notes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_Record_custody_and_conditions\"><\/span>1. Record custody and conditions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At receipt, identify each lamp and compare its condition with the handover note. Record missing accessories immediately. A sample with a cable and stand is a different return obligation from a bare lamp, even when both use the same product name.<\/p>\n<p>Store the supplier&#8217;s agreed instructions beside the sample reference. Do not create a payable purchase merely to make a stock screen accept the goods. If the POS cannot represent evaluation stock clearly, use an approved separate register and physical label while the responsible team agrees a suitable configuration. For supplier sample tracking, keep this starting assumption visible beside the result.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/partial-delivery-tracking-kenya\/\">partial delivery tracking guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Count_the_physical_delivery_independently\"><\/span>Count the physical delivery independently<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use the normal receiving checks for every arrival, even when the delivery note looks familiar. Compare physical goods with the document and the relevant order lines. Check product identity, unit and visible condition. A second delivery can contain a different mistake from the first, so it should not inherit approval automatically.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Assign_ownership_of_supplier_follow-up\"><\/span>Assign ownership of supplier follow-up<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Choose who will ask about outstanding goods and when they should do so. Include the order reference, affected lines and exact outstanding quantity in the question. A general request for an update may produce an answer that covers only part of the order.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Protect_customers_from_unclear_availability\"><\/span>Protect customers from unclear availability<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Goods that are ordered, in transit, received or reserved are in different states. Confirm how the business represents each state before promising availability. Staff should know whether an outstanding supplier delivery has been allocated to a customer or simply replenishes the shelf.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Hand_over_open_deliveries_between_shifts\"><\/span>Hand over open deliveries between shifts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Include the order, latest receipt, outstanding lines, expected next event and owner in the handover. Refer to the complete record for detail. A short structured note is more useful than a long conversation that the next receiving employee may never hear.<\/p>\n<p>The <a href=\"https:\/\/vega.co.ke\/blog\/retail-handover-log-kenya\/\">retail handover log guide<\/a> supports this routine. During partial delivery tracking, another shift should be able to recognise an expected second arrival without receiving the entire original order again. Make duplicate prevention part of the handover discussion.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Keep_the_sample_out_of_normal_selling\"><\/span>2. Keep the sample out of normal selling<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Place the two lamps in the agreed demonstration area and mark them for evaluation. Test what happens when someone scans their product label at the till. Staff should recognise the restriction before a customer leaves with a sample that the shop has no authority to sell.<\/p>\n<p>Avoid attaching a misleading saleable-stock label simply because it prints neatly. Supplier sample tracking also covers movement to another branch: record the destination and the person accepting custody. A WhatsApp photo of the lamp on a shelf is useful context, but it does not replace an acknowledged handover. This stage of supplier sample tracking tests a different question from the final total.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/barcode-label-checks-kenya-2\/\">barcode label checks guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Define_the_purpose_of_barcode_label_checks\"><\/span>Define the purpose of barcode label checks<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Decide whether you are checking newly received goods, replacement labels or an entire shelf. Each situation needs a clear boundary. A receiving check asks whether the supplier&#8217;s product matches your record. A replacement check asks whether the printed label preserves the intended identity. A shelf review looks for mistakes that may already affect sales.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Test_scans_at_the_actual_counter\"><\/span>Test scans at the actual counter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use the scanner and counter position that staff normally use. Try the label on the real package, not only as a flat sheet held close to the device. Curved packaging, shiny surfaces and awkward placement can make a label harder to read during normal handling.<\/p>\n<p>Observe the result on screen after every test. Confirm the product name and unit, then clear the test transaction through the approved process. Never leave a test sale mixed into ordinary trading records. Include another cashier in barcode label checks so the result does not depend on one person&#8217;s carefully practised scanning angle.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Record_failures_in_a_useful_way\"><\/span>Record failures in a useful way<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Separate a code that will not scan from a code that scans to the wrong product. Also distinguish a correct product with an unexpected unit or price. These failures may need different owners. A printer adjustment will not solve an incorrect product mapping, and changing a product description will not repair torn label material.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Turn_a_trial_into_a_documented_decision\"><\/span>3. Turn a trial into a documented decision<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After evaluation, suppose the shop agrees to buy S17 and return S18. The purchase should refer to the existing sample, agreed condition and price. Do not receive a second physical lamp in the records when the unit is already on site.<\/p>\n<p>Ask the buyer to demonstrate how custody changes to purchased stock under the supported workflow. Keep the trial observations separate from the commercial approval. A positive test result is a recommendation; it is not proof that the person running the demonstration was authorised to commit the business to a purchase. Use supplier sample tracking to expose this exception before relying on the ordinary successful path.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/retail-quotation-review-kenya\/\">retail quotation review guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Match_every_line_to_a_clear_product_identity\"><\/span>Match every line to a clear product identity<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use the correct product reference and a description the buyer can recognise. Similar names do not necessarily mean interchangeable goods. Confirm the variant, packaging and relevant specification against the catalogue. Avoid copying an old quotation merely because its description looks close enough. The previous customer may have purchased a different model or pack configuration.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Review_prices_without_hiding_their_basis\"><\/span>Review prices without hiding their basis<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Confirm which price list applies and whether the staff member is authorised to use it. A repeat customer may have an agreed arrangement, but a previous discount should not silently become permanent. Where the offer includes a negotiated price, preserve the approval reference and the reason. Make the applicable conditions understandable to the person completing the sale later.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Give_the_offer_a_clear_validity_period\"><\/span>Give the offer a clear validity period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Record how long the quoted terms remain open under your business policy. A validity date gives staff a practical point at which to recheck price and availability. It does not replace a clear conversation about unusual items, changing supply conditions or a customer who needs a longer decision period. Make exceptions explicit and obtain the appropriate approval.<\/p>\n<p>When a customer returns after the stated period, review the offer before converting it into a transaction. Confirm which terms still apply and issue an updated version where necessary. Avoid silently changing a document the customer has already reviewed. A revision clarifies decisions.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Prove_return_and_close_the_register\"><\/span>4. Prove return and close the register<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Pack S18 with its recorded accessories and obtain the agreed collection or return evidence. Mark dispatch and supplier acknowledgement separately if they occur at different times. A courier collection does not automatically prove the supplier accepted the contents or condition.<\/p>\n<p>Leave the reference open until the agreed completion condition is met, and name who follows up. Supplier sample tracking is complete when S17 is correctly classified as purchased and S18 has a supported return outcome. A zero count in the demonstration cupboard alone cannot explain whether the lamps were sold, returned or misplaced. The final supplier sample tracking record should explain the outcome to someone who was not present.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/supplier-lead-time-review-kenya\/\">supplier lead time review guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Define_the_event_that_ends_the_period\"><\/span>Define the event that ends the period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Goods arriving at a gate, being counted and becoming available for sale are not always the same event. Choose the endpoint that answers your business question and state it clearly. A buyer planning stock availability may need to understand receiving and inspection time as well as the physical delivery date.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Separate_requested_dates_from_confirmed_promises\"><\/span>Separate requested dates from confirmed promises<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The date your buyer requested may differ from the date the supplier accepted. Record both when they serve different purposes. A requested date expresses the business need; a confirmed promise provides a basis for follow-up. Avoid reporting a missed requested date as a broken commitment if the supplier never agreed to it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Compare_similar_purchasing_situations\"><\/span>Compare similar purchasing situations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Routine replenishment, specially sourced goods and urgent orders may have different expectations. Group records sensibly before comparing performance. A supplier handling an unusual product should not be judged against an ordinary stocked item without explaining the difference. The goal is a useful planning reference, not a ranking that hides important context.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Refresh_the_review_when_conditions_change\"><\/span>Refresh the review when conditions change<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Historical information can become less useful after a supplier changes its delivery arrangement or your business changes its ordering pattern. Keep the review date and definition visible. Decide when a new set of observations is needed rather than letting an old figure remain in use simply because it has always appeared on the planning sheet.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Supplier_sample_tracking_test_sheet\"><\/span>Supplier sample tracking test sheet<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before running the example, cover the expected results and ask a colleague to predict them. Use the disagreements to decide which rule needs explaining. These are fictional test cases; use your own approved references for the real procedure.<\/p>\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Test condition<\/th>\n<th scope=\"col\">Expected evidence<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Two lamps received for evaluation<\/td>\n<td>Custody is recorded without assuming two purchases or unrestricted resale permission.<\/td>\n<\/tr>\n<tr>\n<td>One sample moves to another branch<\/td>\n<td>The destination and receiving custodian remain linked to the original reference.<\/td>\n<\/tr>\n<tr>\n<td>S17 approved for purchase<\/td>\n<td>The commercial decision changes classification without inventing another physical receipt.<\/td>\n<\/tr>\n<tr>\n<td>S18 dispatched for return<\/td>\n<td>The dispatch and supplier acknowledgement are distinguished where necessary.<\/td>\n<\/tr>\n<tr>\n<td>An accessory is missing<\/td>\n<td>The discrepancy remains visible until its agreed outcome is documented.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"Supplier_sample_tracking_questions_from_the_counter\"><\/span>Supplier sample tracking: questions from the counter<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Can_a_free_sample_be_sold\"><\/span>Can a free sample be sold?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Only under the terms and authority that apply to that sample. The word free does not establish permission to resell, alter or discard it. Confirm the agreed use and record the decision. Where terms are unclear, keep the item out of ordinary selling until the responsible person resolves them.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_if_the_supplier_does_not_collect_on_time\"><\/span>What if the supplier does not collect on time?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Keep the agreed follow-up record and contact the named supplier representative through the business&#8217;s normal channel. Do not interpret a missed collection as automatic transfer of ownership. Record the sample&#8217;s location and condition while the decision remains open, and avoid promising it to another customer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Why_record_accessories_individually\"><\/span>Why record accessories individually?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A lamp may be returned while its stand or cable remains in the demonstration room. An itemised handover makes that gap visible before dispatch. The purpose is not lengthy paperwork for its own sake; it is a clear comparison between what arrived, what was used and what must leave.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Use_supplier_sample_tracking_in_your_next_demonstration\"><\/span>Use supplier sample tracking in your next demonstration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For a discussion about supplier sample tracking, contact <a href=\"https:\/\/vega.co.ke\/\">Vega POS<\/a> on <a href=\"tel:0725345345\">0725345345<\/a>. Bring one anonymised example, its starting position and the result your colleague expects. Ask for a demonstration using those details before assuming a particular feature or integration is available.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Other_Kenyan_business_workflows\"><\/span>Other Kenyan business workflows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For a custom business portal, explore <a href=\"https:\/\/zama.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">Zama Web Experts<\/a>. If your team is working in another sector, these services provide different examples: <a href=\"https:\/\/prim.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">Prim<\/a> for salon bookings, sales and stock; <a href=\"https:\/\/tas.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">TAS<\/a> for chama records and contributions; <a href=\"https:\/\/jaat.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">JAAT<\/a> for shop and product listings; <a href=\"https:\/\/dereva.co.ke\/drivers\" rel=\"nofollow noopener\" target=\"_blank\">Dereva<\/a> for driver discovery. Use the service that fits your task; a link does not establish that the systems exchange data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Supplier sample tracking prevents a demonstration item from quietly becoming ordinary stock. 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