{"id":4738,"date":"2026-11-04T09:15:50","date_gmt":"2026-11-04T09:15:50","guid":{"rendered":"https:\/\/vega.co.ke\/blog\/?p=4738"},"modified":"2026-11-04T09:15:50","modified_gmt":"2026-11-04T09:15:50","slug":"shop-stock-quarantine-kenya","status":"publish","type":"post","link":"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/","title":{"rendered":"Shop stock quarantine: four checks before releasing goods held for review"},"content":{"rendered":"<p>Shop stock quarantine means goods are physically present but held out of normal selling while a defined concern is reviewed. A fictional shop receives twelve boxed fans and finds signs of moisture on three cartons. Counting twelve on site is accurate. Promising twelve ready for customers is not justified until the condition review is complete.<\/p>\n<p>This guide describes recordkeeping and handover, not a technical safety inspection. Follow the relevant product instructions and the business&#8217;s qualified review process. Do not test potentially unsafe equipment merely to complete an exercise. Use empty sample cartons and fictional references to rehearse the decisions: what is held, where it sits, who may release it and what evidence supports that release.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vega.co.ke\/blog\/wp-content\/uploads\/2026\/11\/shop-stock-quarantine-kenya.png\" alt=\"Shop stock quarantine: 12 on site, 3 held for review, 9 available. Call 0725345345.\" width=\"1500\" height=\"844\" \/><\/figure>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Shop_stock_quarantine_in_four_decisions\" >Shop stock quarantine in four decisions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#1_Separate_presence_from_availability\" >1. Separate presence from availability<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Capture_evidence_that_answers_a_question\" >Capture evidence that answers a question<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Review_supplier_communication_carefully\" >Review supplier communication carefully<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Include_open_cases_in_shift_handover\" >Include open cases in shift handover<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#2_Make_the_handover_understandable\" >2. Make the handover understandable<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Start_partial_delivery_tracking_with_a_clear_order\" >Start partial delivery tracking with a clear order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Distinguish_an_expected_split_from_a_short_delivery\" >Distinguish an expected split from a short delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Give_each_receipt_its_own_evidence\" >Give each receipt its own evidence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Reconcile_the_open_quantity_after_every_receipt\" >Reconcile the open quantity after every receipt<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#3_Release_only_the_units_actually_cleared\" >3. Release only the units actually cleared<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Compare_the_item_with_its_product_record\" >Compare the item with its product record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Separate_product_labels_from_shelf_information\" >Separate product labels from shelf information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Investigate_repeated_or_conflicting_matches\" >Investigate repeated or conflicting matches<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Review_after_the_first_trading_period\" >Review after the first trading period<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#4_Reconcile_the_final_disposition\" >4. Reconcile the final disposition<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Define_the_purpose_of_a_reorder_exception_review\" >Define the purpose of a reorder exception review<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Check_whether_the_recorded_balance_is_credible\" >Check whether the recorded balance is credible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Separate_available_stock_from_other_quantities\" >Separate available stock from other quantities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Compare_the_outcome_with_the_original_concern\" >Compare the outcome with the original concern<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Shop_stock_quarantine_test_sheet\" >Shop stock quarantine test sheet<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Shop_stock_quarantine_questions_from_the_counter\" >Shop stock quarantine: questions from the counter<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Is_held_stock_automatically_damaged\" >Is held stock automatically damaged?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Who_may_release_a_held_unit\" >Who may release a held unit?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Can_the_shop_promise_goods_under_review\" >Can the shop promise goods under review?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Use_shop_stock_quarantine_in_your_next_demonstration\" >Use shop stock quarantine in your next demonstration<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/vega.co.ke\/blog\/shop-stock-quarantine-kenya\/#Other_Kenyan_business_workflows\" >Other Kenyan business workflows<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Shop_stock_quarantine_in_four_decisions\"><\/span>Shop stock quarantine in four decisions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use the four decisions below as a tabletop exercise. The case is fictional. Each decision pairs a new scenario with field notes drawn from a linked guide in our library. Read the scenario aloud first, and ask the next person to explain the result before consulting the notes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_Separate_presence_from_availability\"><\/span>1. Separate presence from availability<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Record twelve received physically, three held for review and nine available if all other checks have passed. Give the held units a clear location and reference. The record should prevent an ordinary picker from treating them as unrestricted stock.<\/p>\n<p>If the system only shows one quantity, agree a safe supporting control before relying on it for customer promises. Shop stock quarantine is not a write-off by default: the three units still exist, and the review may lead to release, return, repair or another approved outcome. Keep those possibilities distinct until a decision is supported. For shop stock quarantine, keep this starting assumption visible beside the result.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/retail-damaged-stock-kenya\/\">retail damaged stock guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Capture_evidence_that_answers_a_question\"><\/span>Capture evidence that answers a question<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Take only the evidence needed to show the condition and identify the goods. Useful photographs may show the overall item, affected area and identifying label. Record the delivery or transaction reference when relevant. Keep evidence in the approved business location so the reviewer can find it later.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Review_supplier_communication_carefully\"><\/span>Review supplier communication carefully<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When a supplier needs to respond, send a precise question through the approved channel. Include the relevant item, delivery reference, affected quantity and evidence. Ask for the next step under the applicable arrangement. Do not promise a replacement or credit to your own team before the supplier has confirmed its response.<\/p>\n<p>Save the reply with the retail damaged stock case and distinguish a proposed solution from a completed one. An agreement to collect goods is different from collection having happened. Likewise, a promised credit remains open until the responsible employee checks the document and records the result.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Include_open_cases_in_shift_handover\"><\/span>Include open cases in shift handover<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tell the next shift which cases need attention, where the goods are held and who owns the next action. Keep the handover brief and refer to the full record for evidence. Do not duplicate long descriptions across several notebooks, because copies can disagree after the case changes.<\/p>\n<p>Use the <a href=\"https:\/\/vega.co.ke\/blog\/retail-handover-log-kenya\/\">retail handover log guide<\/a> to keep responsibilities visible. A good retail damaged stock handover allows an employee who was absent at discovery to locate the goods and understand the immediate task without calling everyone involved.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Make_the_handover_understandable\"><\/span>2. Make the handover understandable<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At shift change, show the next custodian the three cartons, their location and the reason for the hold. Include any accessory or serial references needed to distinguish them from identical stock. A vague note saying \u201ccheck fans\u201d leaves too much room for someone to move the wrong units.<\/p>\n<p>Ask the incoming employee to identify the held items without coaching. If one carton moves to an inspection area, record the new location while keeping the restriction. Moving an item is not the same action as releasing it, even if the destination is nearer the sales floor. This stage of shop stock quarantine tests a different question from the final total.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/partial-delivery-tracking-kenya\/\">partial delivery tracking guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Start_partial_delivery_tracking_with_a_clear_order\"><\/span>Start partial delivery tracking with a clear order<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The order should identify the supplier, product, purchasing unit and agreed quantity. Record the delivery arrangement if it is known. An order for ten cartons is difficult to reconcile if the receiving team counts pieces without a confirmed conversion. Clarify the meaning of each quantity before the first delivery arrives.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Distinguish_an_expected_split_from_a_short_delivery\"><\/span>Distinguish an expected split from a short delivery<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A supplier may agree to deliver in stages, or a delivery may arrive short without prior agreement. Record which situation applies. The first is a planned schedule; the second needs clarification. Do not change the original order quantity just to make a short arrival look complete.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Give_each_receipt_its_own_evidence\"><\/span>Give each receipt its own evidence<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Keep a distinct receiving reference for each arrival. Record the date, related order, accepted lines, quantities and any exception. Link the supplier&#8217;s delivery document where appropriate. This allows the team to reconstruct the sequence without treating the latest document as a replacement for everything that happened earlier.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Reconcile_the_open_quantity_after_every_receipt\"><\/span>Reconcile the open quantity after every receipt<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Compare the ordered quantity with accepted receipts and any authorised changes. Investigate a negative or unexpected outstanding balance. It may indicate an overdelivery, duplicate receipt, unit mismatch or an order amendment that was not recorded correctly. Do not treat the balance as trustworthy merely because it appears on a screen.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Release_only_the_units_actually_cleared\"><\/span>3. Release only the units actually cleared<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Suppose the authorised reviewer clears two units and keeps one on hold. The expected available quantity becomes eleven and the held quantity becomes one, before other transactions. Record the two specific units and the approval reference.<\/p>\n<p>Do not release the whole receipt because most of the batch passed. Test the label or selection used by the picker so the remaining held unit stays distinguishable. A release entry should identify who made the decision and what it applied to; a generic green status on the supplier record cannot explain the outcome of this particular inspection. Use shop stock quarantine to expose this exception before relying on the ordinary successful path.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/barcode-label-checks-kenya-2\/\">barcode label checks guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Compare_the_item_with_its_product_record\"><\/span>Compare the item with its product record<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Read the description on the physical package and compare it with the selected record. Check the meaningful differences: size, variant, quantity and selling unit. Similar names do not prove that two products are interchangeable. Two bottles may share a brand while containing different amounts, and a box may carry a different code from an individual piece.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Separate_product_labels_from_shelf_information\"><\/span>Separate product labels from shelf information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A product barcode identifies an item or unit within the agreed process. A shelf label may also show a price, location or promotional message. Treat those functions separately during barcode label checks. An accurate shelf description does not prove that the product sticker underneath it belongs to the same record.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Investigate_repeated_or_conflicting_matches\"><\/span>Investigate repeated or conflicting matches<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If a code selects an unexpected record, stop that label batch and record the observed result. Compare the printed characters with the intended reference. Check whether a different item has been given the same internal code or whether the wrong template was selected. Avoid fixing the problem by changing several records at once.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Review_after_the_first_trading_period\"><\/span>Review after the first trading period<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Check the first day&#8217;s reported exceptions after introducing a label batch. Ask receiving staff whether application was straightforward and cashiers whether scanning produced consistent matches. Inspect a small sample on the shelf again. The goal is to discover practical problems that were not visible during printing.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Reconcile_the_final_disposition\"><\/span>4. Reconcile the final disposition<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If the last unit goes back to the supplier, record its actual dispatch and the relevant acknowledgement. The shop then holds eleven units if nothing else moved. If the supplier authorises a credit, track that commercial outcome separately from the physical return.<\/p>\n<p>Shop stock quarantine review should also explain why the problem occurred and whether future receipts need an extra check. Use the case to improve receiving instructions, not to create an automatic accusation against a supplier or employee. Close the hold reference only when the physical and decision records tell the same story. The final shop stock quarantine record should explain the outcome to someone who was not present.<\/p>\n<p>Field notes from our <a href=\"https:\/\/vega.co.ke\/blog\/reorder-exception-review-kenya\/\">reorder exception review guide<\/a>:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Define_the_purpose_of_a_reorder_exception_review\"><\/span>Define the purpose of a reorder exception review<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Agree which situations should be reviewed before ordering. Examples include an unexpected demand jump, a balance that conflicts with a shelf count, an overdue supplier delivery or an item that has stopped selling. The review should focus attention on exceptions rather than force the buyer to investigate every ordinary product from the beginning.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Check_whether_the_recorded_balance_is_credible\"><\/span>Check whether the recorded balance is credible<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Compare the system position with the relevant physical evidence when a discrepancy is suspected. Look for goods waiting to be received, a movement that has not been completed or items held away from the main shelf. Do not immediately buy more stock to cover a difference that may be caused by an unfinished record.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Separate_available_stock_from_other_quantities\"><\/span>Separate available stock from other quantities<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Goods may be physically present but reserved, held for review or located at another branch. Ordered stock may not yet have arrived. Confirm how the business distinguishes these quantities in its actual records. The buyer needs to understand which stock can satisfy the next ordinary sale.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Compare_the_outcome_with_the_original_concern\"><\/span>Compare the outcome with the original concern<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>After the next receiving or selling period, revisit selected exceptions. Did the goods arrive as expected? Was the quantity useful? Did the suspected record issue explain the shortage? The purpose is to improve the assumptions and process, not to judge a decision using information that was unavailable at the time.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Shop_stock_quarantine_test_sheet\"><\/span>Shop stock quarantine test sheet<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before running the example, cover the expected results and ask a colleague to predict them. Use the disagreements to decide which rule needs explaining. These are fictional test cases; use your own approved references for the real procedure.<\/p>\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Test condition<\/th>\n<th scope=\"col\">Expected evidence<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Twelve cartons present, three held<\/td>\n<td>Nine are available only if their other checks passed; the held units remain identifiable.<\/td>\n<\/tr>\n<tr>\n<td>Held carton moved for review<\/td>\n<td>Location changes without silently removing the restriction.<\/td>\n<\/tr>\n<tr>\n<td>Two of three held units cleared<\/td>\n<td>Available quantity rises to eleven before other movements, and one remains held.<\/td>\n<\/tr>\n<tr>\n<td>Last unit returned to supplier<\/td>\n<td>The physical return and any commercial credit are recorded as separate outcomes.<\/td>\n<\/tr>\n<tr>\n<td>Shift changes during review<\/td>\n<td>The next custodian identifies the held units and responsible reviewer without guessing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"Shop_stock_quarantine_questions_from_the_counter\"><\/span>Shop stock quarantine: questions from the counter<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Is_held_stock_automatically_damaged\"><\/span>Is held stock automatically damaged?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>No. A hold can exist because a check is incomplete or documentation is uncertain. Record the actual reason without asserting a defect that has not been established. The responsible reviewer decides the disposition through the approved process. Keep the physical restriction effective while that decision is pending.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Who_may_release_a_held_unit\"><\/span>Who may release a held unit?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The person or role authorised under the business&#8217;s procedure, using the relevant evidence. A warehouse move or new label should not accidentally grant release. Record the exact units covered by the decision, particularly when only part of a batch is cleared, and communicate the outcome to pickers.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_the_shop_promise_goods_under_review\"><\/span>Can the shop promise goods under review?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do not describe them as ready when release is unresolved. Explain the verified availability and follow the customer&#8217;s agreed alternatives. A future release may change the position, but an expected inspection result is not a completed result. Update the promise only when the responsible person confirms the change.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Use_shop_stock_quarantine_in_your_next_demonstration\"><\/span>Use shop stock quarantine in your next demonstration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For a discussion about shop stock quarantine, contact <a href=\"https:\/\/vega.co.ke\/\">Vega POS<\/a> on <a href=\"tel:0725345345\">0725345345<\/a>. Bring one anonymised example, its starting position and the result your colleague expects. Ask for a demonstration using those details before assuming a particular feature or integration is available.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Other_Kenyan_business_workflows\"><\/span>Other Kenyan business workflows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For a custom business portal, explore <a href=\"https:\/\/zama.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">Zama Web Experts<\/a>. If your team is working in another sector, these services provide different examples: <a href=\"https:\/\/prim.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">Prim<\/a> for salon bookings, sales and stock; <a href=\"https:\/\/tas.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">TAS<\/a> for chama records and contributions; <a href=\"https:\/\/jaat.co.ke\/\" rel=\"nofollow noopener\" target=\"_blank\">JAAT<\/a> for shop and product listings; <a href=\"https:\/\/dereva.co.ke\/drivers\" rel=\"nofollow noopener\" target=\"_blank\">Dereva<\/a> for driver discovery. Use the service that fits your task; a link does not establish that the systems exchange data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shop stock quarantine means goods are physically present but held out of normal selling while a defined concern is reviewed. 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