{"id":4768,"date":"2026-11-05T07:35:35","date_gmt":"2026-11-05T07:35:35","guid":{"rendered":"https:\/\/vega.co.ke\/blog\/?p=4768"},"modified":"2026-11-05T07:35:35","modified_gmt":"2026-11-05T07:35:35","slug":"supplier-substitution-approval-kenya","status":"publish","type":"post","link":"https:\/\/vega.co.ke\/blog\/supplier-substitution-approval-kenya\/","title":{"rendered":"Supplier substitution approval: four checks before accepting a different item"},"content":{"rendered":"

Supplier substitution approval prevents a near match from becoming an invisible change to a customer’s order. A fictional shop orders twenty blue notebooks with ruled pages. The supplier offers green notebooks with plain pages because the original item is unavailable. The same quantity and price do not make the replacement equivalent for the person who needs the books.<\/p>\n

Use order S84 and define which product attributes matter before receiving the offer. The buyer, receiver and customer-facing colleague should each see the proposed difference. This workshop does not decide what a contract permits; it follows the business’s existing authority and agreed customer terms. The aim is to preserve the original requirement while a clearly identified alternative is considered.<\/p>\n

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